.Five9 (FIVN) has actually been actually granted the 2024 Aragon Investigation Innovation Award for AI Call Centers and also called a Forerunner in two Aragon Analysis Planet rumors: AI Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. The company was recognized as the most strategic merchant in the artificial intelligence Representative Platforms report.At the center of Five9’s technology is their sight for The brand-new CX, where AI Brokers as well as AI-empowered Human Representatives team up to supply hyper-personalized customer experiences. The firm just recently launched brand-new advancements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use of technology in market development as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Investigation Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Brokers AI et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally named a Leader in The Aragon Analysis Entire World for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Research Entire World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been actually named a winner of the 2024 Aragon Research Technology Award for Artificial Intelligence Contact Centers. Also, Five9 has been named a Forerunner in 2 Aragon Investigation World files: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This acknowledgment from Aragon Research study highlights Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 report openings Five9 as the absolute most
strategic merchant measured in
the report, recognizing Five9 s strategic vision for AI-driven advancement in CX. At the core of the technology is actually Five9’s vision for The NEW CX where AI Professionals and also AI-empowered Human Agents collaborate to supply hyper-personalized, simple and easy client adventures. By enabling services to supply transformative client interactions while lowering expenses as well as boosting performance, Five9 is actually preparing brand new specifications for AI-powered options in the connect with center industry.
AI is fundamental for producing awesome customer experiences, and also our experts are recognized to be determined through AragonInvestigation as impressive for our initiatives to thrust the intelligent connect with facility ahead, pointed out Jonathan Rosenberg, Main Modern Technology Policeman as well as Chief of AI, Five9. Our concentration has actually been, and also will remain to be actually, assisting services provide those adventures along with user friendly tools and abilities. Along with each brand new technology, our team take an advance for each Five9 as well as for the field in its entirety.
The Aragon Research study Development award pinpoints providers leveraging lofty use technology to certainly not simply conform as markets change, but to actively interrupt and also update exactly how their markets will evolve. Five9 was actually formally presented along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards service.Five9’s commitment to advancement, particularly its sight for mixing AI Brokers as well as AI-empowered Human Professionals, is setting a brand-new requirement for just how organizations can provide hyper-personalized and seamless customer experiences, said Jim Lundy, Creator, Chief Executive Officer and also Lead Professional, Aragon Research Study. This award and also document identity builds on Five9’s devotion to supplying artificial intelligence advancements for CX.
Earlier this year, the business offered brand new advancements, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that completely transform the method providers come close to CX, steering better outcomes for each customers and also representatives. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, provides a complete suite of remedies to energy AI-elevated customer experiences that supply far better organization outcomes and Take Happiness to CX.
Our linked cloud-native offering permits hyper-personalized consumer expertises and also even more equipped workers, bring in every client interaction even more connected, uncomplicated, and personal. Depended on by 2,500 +clients and also 1,400+ companions globally, Five9 brings together the energy of artificial intelligence, our platform, and our individuals to drive AI-elevated CX.For more details, see www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil liberties Reserved.
The recognition of an Aragon Research study award victor is not an endorsement through Aragon Research study of any kind of supplier, item, or even service. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What primary awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 won the 2024 Aragon Analysis Innovation Honor for Artificial Intelligence Contact Centers and also was named a Forerunner in two Aragon Study World reports: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What new AI items did Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to transform consumer expertise administration.Exactly how performs Five9’s( FIVN )BRAND NEW CX sight impact client service? Five9’s NEW CX eyesight incorporates artificial intelligence Agents along with AI-empowered Human Representatives to deliver hyper-personalized, simple and easy consumerexperiences while decreasing prices and enhancing productivity.
What was Five9’s( FIVN) tactical job in the Aragon Study Entire world 2025 report? Five9was set up as one of the most tactical supplier in the artificial intelligence Representative Platforms in the ICC, 2025 report, recognizing their key vision for AI-driven innovation in CX. When did Five9( FIVN) receive the AragonResearch Study Development
Award
?
Five9 was actually formally presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.